Services · Automation
Intelligent automation for the Infor enterprise.
ION workflows, RPA, intelligent document processing, and agentic AI — engineered around your Infor CloudSuite to strip out manual work across finance, supply chain, and operations.
What we deliver
Built around your business outcomes.
We treat automation as a programme, not a point tool. Working from a single backlog of prioritised processes, our delivery squads combine Infor ION, robotic process automation, intelligent document processing, and agentic AI to remove cycle time, error, and cost from your highest-value workflows.
Process automation
Native Infor ION workflows that orchestrate cross-module business events end to end.
Robotic process automation
RPA for non-ION systems — finance, HR, and legacy applications without modern APIs.
Intelligent documents
Invoice, PO, and contract intelligence using OCR, NLP, and LLMs with human-in-the-loop.
Agentic AI
Autonomous agents that triage, decide, and act inside your Infor business processes.
Our approach
A delivery model engineered for predictability.
Mine
Process discovery and mining to surface the most automatable, highest-value candidates.
Design
Target operating model, automation architecture, and a value-ranked delivery backlog.
Build
Squad-based delivery of ION, RPA, IDP, and agentic components with full test coverage.
Scale
CoE setup, governance, and continuous improvement to compound automation gains.
Outcomes
Measurable results, in months — not years.
What you get
Engagement deliverables.
- Process discovery report and prioritised automation backlog
- Target architecture for ION, RPA, IDP, and agents
- Production-grade ION workflows and BOD mappings
- RPA bots with monitoring and exception handling
- IDP pipelines for invoices, POs, contracts, and forms
- Agentic AI components with policy guardrails
- Automation Centre of Excellence operating model
- Benefits realisation tracker and CoE KPIs
FAQ
Questions we hear often.
Where should we start with automation?+
We typically begin with a 4–6 week discovery sprint that mines your existing process data, surfaces high-volume manual work, and produces a value-ranked roadmap covering the next 3–4 waves of delivery.
Do we need RPA if we have Infor ION?+
ION handles cross-module Infor workflows beautifully. RPA fills the gaps for non-Infor systems, legacy apps, and UI-only processes — they are complementary, not competing.
How safe is agentic AI in production?+
Every agent we deploy operates inside scoped tools, approval gates, evals, and observability — autonomy is granted incrementally as confidence grows.
Ready to Transform Your Infor Experience?
Ready to Transform Your Infor Experience?
Let's discuss how we can help optimize your Infor landscape — CloudSuite, ERP, EPM, analytics, integrations and managed support.