Privacy Policy

01Scope

This policy applies to information processed by CloudByte through our website, contact and demo forms, career application forms, marketing communications, and the consulting and managed services we provide to clients.

02Information we collect

Information you provide directly — such as your name, business email, phone number, company, job title, country, and the contents of any message or attachment you submit through our forms.

Information we collect automatically — such as IP address, device identifiers, browser type, referring URLs, pages viewed, and interaction events captured via cookies and similar technologies (see our Cookie Policy).

Information we receive from clients — limited project, configuration, and operational data necessary to deliver the consulting or managed services we have been engaged to perform.

03How we use information

To respond to enquiries, requests for demos, RFPs, and customer support tickets.

To deliver, operate, and improve our professional services and the contractual obligations we owe to clients.

To send service updates, relevant insights, and event invitations, subject to your communication preferences.

To recruit, evaluate, and on-board candidates who apply through our careers process.

To meet legal, regulatory, audit, and tax obligations applicable to our business.

04Legal bases

Where required by law (for example, the EU/UK GDPR or India's DPDP Act), we rely on one or more of the following bases: your consent, performance of a contract, our legitimate business interests (such as marketing to existing business contacts), or compliance with legal obligations.

05Sharing of information

We do not sell personal information.

We share information with vetted service providers acting on our behalf (such as hosting, analytics, CRM, and email providers), bound by written confidentiality and data-protection commitments.

We may share information with Infor and other technology partners where required to deliver a joint solution, subject to your relationship with that partner.

We may disclose information when required by law, court order, or to protect the rights, safety, or property of CloudByte, our clients, or third parties.

06International transfers

CloudByte operates from India and delivers globally. Where personal information is transferred across borders, we put in place appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms recognised under applicable law.

07Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

08Your rights

Depending on your jurisdiction, you may have the right to access, correct, delete, restrict, or object to processing of your personal information, to withdraw consent, and to lodge a complaint with a supervisory authority. To exercise these rights, please email Info@CloudByteERP.Com.

09Security

We maintain administrative, technical, and physical safeguards designed to protect personal information against loss, misuse, and unauthorised access. No method of transmission or storage is perfectly secure; we work continuously to improve our controls.

10Children's privacy

Our website and services are intended for business users and are not directed at children. We do not knowingly collect personal information from children.

11Changes to this policy

We may update this policy periodically. The 'Last updated' date above indicates when the latest changes were made. Material changes will be highlighted on our website.

12Contact

CloudByte, Bengaluru, India. For any privacy enquiry, write to Info@CloudByteERP.Com.